Knowing your rights as a passenger in a car accident

Being involved in a road traffic accident can be highly traumatic. And as a passenger you are blameless, with no control over the vehicle you were travelling in. That means you could be entitled to compensation – and we can provide clear guidance about your rights.
Car accident compensation

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    100% No Win No Fee

    No win, no fee is a term that you may have heard many times. But what does it actually mean?

    Firstly, don’t worry. It’s not designed to catch you out. A no win, no fee arrangement simply means you won’t pay a penny if your compensation claim is unsuccessful.

    Here’s how it works. You will usually be asked to take out an insurance policy that will protect you against paying your legal fees if your case is unsuccessful, so your solicitors will recover their costs through insurance – you pay nothing.

    Your claim will be handled by specialist solicitors who will aim to claim maximum compensation for you. If your claim is successful and you are awarded compensation, there will be a pre-agreed percentage deducted from your compensation, this is typically around 25% and will always be agreed with you before you claim. There are no upfront costs.

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    With our free initial advice from claim experts, finding out whether you might have a claim is quick, easy and completely free.

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    Have you been injured as a passenger in a car accident?

    The law is there to protect you.

    The sad reality is that road traffic accidents can cause significant, long-lasting physical injuries and psychological trauma. You don’t deserve to suffer when – as a passenger – you had no control over the vehicle you were injured in. That’s why the law states that vehicle operators must drive with care and consideration for passengers. This applies to all drivers – whether they are your friend or a family member, a taxi or bus driver, or the driver of another vehicle. With the majority of road traffic accidents caused by driver error, it’s likely that you are entitled to compensation if you were injured as a passenger in a car accident. Even if nobody was at fault, you could still be entitled to make a claim. And that’s where we can help you.

    At Accident Compensation Helpline we provide compassionate advice on injury claims. Whether your injury was relatively slight, such as minor whiplash, or something more serious, we understand that it may be difficult to talk about your accident. But if your injury feels unjust, you deserve the opportunity to help make things right and begin to get some closure on what happened. Our customer service team are careful listeners and know which questions to ask to get the necessary information about your accident, without putting you under unnecessary stress. It’s free to talk to our advisers and we will never, ever pressure you into making a claim with us. We simply want to help you make an informed decision about your case. And we are confident that we can give you the knowledge you need to move forward with just one phone call. Try us. We are here for you.

    Here’s how it works

    1. Get in touch

    Tell us about what happened and one of our friendly UK advisers will let you know how we can help - it’s that easy to get started.

    2. We advise

    We will put you in touch with specialist injury lawyers who are experienced in accident claims like yours - with no obligation.

    3. You relax

    Your claim will be handled by claim specialists who will keep you up to speed every step of the way. No surprises.

    We're not like other companies

    Here's our promise...

    You’ve seen the television adverts. There are many compensation claim companies out there. That’s because – unfortunately – a lot of accidents happen that could have been prevented. But with us, you are never just a statistic. No two accidents are quite the same and each person who calls us is treated as an individual – with compassion and respect. Just the way it should be.

    We also understand that seeking compensation can sometimes feel daunting. So it’s good to know that our claim specialists are here to make to process of claiming compensation as easy as possible for you. So let us make you a promise: calling us doesn’t mean you have to start a claim. Maybe you have questions about your legal rights. Or perhaps you want to know more about the process of seeking compensation. We are here to give you free advice that will make things clearer. And we will never pressure you to make a claim that you feel unsure of.

    That’s a promise.

    Frequently asked questions

    If you’ve been injured in an accident as a passenger, you should be entitled to compensation.

    For several reasons, you may feel uncomfortable about pursuing compensation. As the passenger in a car accident, you may be worried by the prospect of taking action against a friend of yours or a family member. Or perhaps the driver at fault sustained significant injuries and you don’t want to add to their emotional stress. With accidents of this nature, there can be a lot of contrasting emotions involved. But the important thing to remember is that the at-fault driver will never be personally responsible for paying any compensation you are entitled to. No individual will ever be left directly out of pocket.

    In most cases, compensation will be covered by the insurers of the drivers who were at fault for the accident. Even if nobody was at fault, your compensation will normally be covered by the personal injury protection element of a driver’s insurance policy. If the driver at fault had no insurance at the time of the accident, compensation can be claimed through the Motor Insurers’ Bureau: an organisation designed to make sure nobody is left out of pocket when uninsured drivers cause accidents. Finally, if the accident was caused by poor road conditions – such as large potholes or burst water pipes – the relevant local authority or the Highways Agency will be responsible for paying compensation.

    If you would like to know more about how the law is there to protect you, call our friendly advice team for free on 0800 0511 511.

    When you are deciding whether to make a claim, it’s natural to be curious about the amount of compensation you may be entitled to. Especially when you are trying to decide whether you should get in touch for advice. The truth is that it’s difficult to put a financial value on the injuries you have sustained as a passenger in a car accident. Your compensation could range from a few hundred pounds to tens of thousands of pounds. Sometimes more. It all depends on the unique circumstances of your accident.

    Our panel of experienced personal injury solicitors are experts at analysing the details of an accident and calculating their financial impact. We carefully study things like the severity of your injuries, whether you have lost income and if there’s any potential knock-on effect to your future career. We also consider the psychological impact of your accident as well as any costs you have incurred while receiving treatment or making changes to your lifestyle.

    Whatever happens, you can be confident that we will do everything we can to make sure you receive the full compensation that you rightly deserve. The best way to find out how much you may be entitled to is to call our friendly advice team for an initial conversation about your accident. You can do that for free on 0800 0511 511. Or for some guideline figures, try our online claim calculator.

    We understand that seeking compensation is something you may have been putting off. Especially if you have been recovering from serious injuries. However there are important legal timeframes within which you must begin your claim. So it’s always best to get things moving as soon as you feel able, while the details of your accident are still fresh and you can gather any necessary evidence. Thanks to our experienced advice team, you should be able to find out if you are entitled to compensation with just one phone call. Call us for free on 0800 0511 511.

    We are very proud of our customer service. So first and foremost, you can expect to be treated with warmth and respect. When you make the decision to get in touch with us, our advice team will take a few details and talk through your available options with you. Then if we think you have a case, we will offer to put you in touch with a solicitor from our panel of experts who is experienced with claims arising from car accidents.

    They will complete a detailed assessment of your case – free of charge – and let you know how they can help you. If your case is accepted and you want to go ahead, your solicitor will begin the legal process – keeping you informed every step of the way. Remember: our solicitors work on a no win, no fee basis. So you won’t pay a penny to anyone if your claim is unsuccessful.

    Accident Compensation Helpline has become one of the UK’s leading accident compensation experts thanks to our belief in treating our customers with integrity. Over the years we have helped many thousands of people win compensation for a huge range of accident and injury claims. By providing clear insight we make it easy for our customers to make their decisions with confidence. If you have suffered an injury through no fault of your own, we have the expertise to help you too.

    Ready to get started? Call our experts on 0800 0511 511 for an initial discussion about your accident. Alternatively, ask us to call you.

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